Notation based on the Specified Commercial Transactions Law

Dealer：WEST-FOUR Co., Ltd.

Representative Officer:Naohiro Nishikawa

location:3-12.401 Tokucho, Nakagawa-ku, Nagoya-shi, Aichi

Email address: Admin@crafts- of-japan.com

Sales price: Amount displayed on the product page (tax included)

Shipping: Nationwide in Japan "Tatami: 5,000 yen/1 tatami", "Grass mat: 3,000 yen/1 sheet", "Free Tatami" (excluding Hokkaido, Okinawa and remote islands)

Bank transfer fee: It depends on the financial institution

Payment method and payment time:
Credit card: At the time of requesting a credit card company to use

Product delivery time: About 1.5 to 2 months from your order (complete order production)

* Depending on the means of transportation to abroad, logistics, and social conditions, it may take more days.

Product delivery method: Delivered to your home

DefectiveExchanging returns・ About cancellation:

If you wish to return or exchange for defective products, please contact us in advance.

We cannot accept return exchange in the following cases.

・ Products that have been removed from the product tag

・ Some fraying / peeling

・ Products that have been over 3 days after the product arrives

・ Products that have been used even once

・ Planning limited edition (special limited edition that specifies the sales period particularly shorter)

・ When the negligence of the customer causes damage or dirt, etc.

・ Sale product ・ Return product due to customer reasons (image difference, size difference, misunderstanding, etc.)

・ In addition, it can be judged that there is an obvious evidence (eg, the scent of liquid spills ・ The smell of perfume, cigarettes, adhesion of cosmetics, pain in product, dirt, etc.)

* Please note that we cannot accept returns due to customer's convenience, such as different from the image, the size does not match.

Return deadline:Three days

Since this product is a completely made -to -order product, we cannot cancel after purchase.